Items may either be picked up from the Store or Delivered.
Pick up from Store
- After you place an order with the option ‘Pick up from Store’, you will be notified when your order is ready for pickup or if an item is unavailable at the store.
- You must provide your Order Number at the point of pick up. If not, we shall not be able to trace your order.
- If a pick up order is not paid for, we shall have the item on hold for pick up for a period of 3 days only. If the order is not picked up within the stipulated time frame, your order shall be canceled.
Delivery
Delivery of items purchased from edys will only be delivered within Sri Lanka (charges applicable).
Delivery times are determined based on the items purchased and the delivery destination. Usually we deliver within 2-4 business days. However, in certain cases due to unexpected events that are in no control of edys, it can be delayed.